How 'SAERO' Investigates Harassment Allegations in Korea
- Date2023/08/27 23:34
- Read 493
Our experience includes:
- Cases where harassment reports were received against department heads, company executives, and union leaders
- Cases involving multiple perpetrators or victims
- Cases stemming from anonymous reports
- Conducting investigations in English for foreign employees
Please refer to the summary below for our investigation procedures. For the detailed explanation, please reach out to us by email.
[1] Investigation Process
- Kick-off meeting initiated by SAERO & Company.
- Essential materials identified and requested by SAERO.
- Company gathers and provides requested materials.
- Precautionary measures, including standby or administrative leave, decided upon if needed.
- Interview documentation, including NDA and questionnaire, prepared by SAERO.
- Collaborative document review between SAERO & Company.
- Interviews coordinated by the Company, with SAERO as an optional manager.
- Interview sequence managed by SAERO: reporter/victim → witnesses → perpetrator.
- Preliminary findings discussed in interim review by SAERO & Company.
- SAERO drafts investigation report and organizes a briefing session if requested.
- Company analyzes findings and reaches a conclusion.
[2] Interviews Method
1. Interview with Reporters or Victims
Face-to-face interview: Conducted in person, with the following processes:
- Statement Compilation: After gathering their testimony in writing, they review and sign the compiled statement.
- Non-disclosure Agreement (NDA): They are required to sign an NDA to ensure confidentiality.
2. Interviews with Witnesses
Option A Face-to-face Interview: Conducted in person, with the following processes:
- Verbal Testimony Compilation: The interviewer directly documents the testimony, excluding witness revision
- Non-disclosure Agreement (NDA): Witnesses sign an NDA ensuring their confidentiality.
Option B Virtual Call Interview
- Verbal Testimony Compilation: The interviewer compiles the testimony during the call.
- Verbal Confidentiality Assurance: Witnesses are informed about their duty of confidentiality over the call.
3. Interviews with Alleged Perpetrators
Face-to-Face Interview: Conducted in person, with the following processes:
- Statement Compilation: After gathering their testimony in writing, they review and sign the compiled statement.
- Non-retaliation and Confidentiality Agreement: They sign an agreement that not only ensures confidentiality but also prohibits retaliatory actions.
[3] What's Included in the Investigation Report
- Report Overview: Introduction to content.
- Legal Context: Company's obligations, definitions of workplace harassments, relevant legal references.
- Case Details: Timeline of events, major contentious points, evidence list and assessment, testimony credibility, verified facts.
- Evaluation & Judgment: Harassment assessment and reasoning, review of other rule violations.
- Company Implications: Potential legal risks, protection measures for the victim, action recommendations for the perpetrator.
For any questions, please contact us using 'CONTACT US' section at the bottom of our webpage or click on the image below to send an email directly to mihyun.kim@saerolabor.com.